Service

Custom AI Agents

Automate complex tasks, enhance customer engagement, and unlock real-time business intelligence with custom AI agents.

The Challenge

Businesses handle vast amounts of data and customer interactions, yet many struggle to efficiently extract, process, and utilize this information. Manual workflows slow down response times, limit scalability, and create inconsistent customer experiences. Support teams are overwhelmed by repetitive inquiries, sales teams miss out on timely lead engagement, and internal knowledge remains siloed.
The Solution

What are Custom AI Agents?

Many people associate AI agents with boring chatbots that give generic answers. But in reality, they are much more. You can think of an AI agent like a real-world agent - highly trained, given specific tasks, executing them independently and efficiently without leaving a trace, and then reporting the results back to the responsible person. For more complex tasks, AI agents can collaborate with other agents, interact with humans, and integrate seamlessly with existing AI systems. They can retrieve knowledge, automate processes, and make data-driven decisions. The possibilities are nearly limitless - from customer communication and sales to internal process optimization, AI agents can be applied to almost any use case.

Automated Case
Handling

An AI agent that processes complex requests, analyzes documents, extracts key information, and routes cases to the right departments. It prioritizes tasks, generates summaries, and ensures faster, more efficient workflows.

Multi-Agent for Process Optimizing

After case handling, the optimizer agent detects patterns, identifies bottlenecks, and suggests automation opportunities. It optimizes workflows, reduces unnecessary steps, and boosts productivity.

Integrated Information Management

This AI agent keeps knowledge bases up to date and delivers the most relevant information to teams in real time. It integrates into existing systems, analyzes frequent questions, and continuously improves knowledge accessibility.
INTELLIGENT AGENTS FOR EVERY USE CASE
Benefits of AI Agents
With custom-built AI agents, companies create the foundation for more efficient processes, better decisions, and a consistently modern customer experience. Instead of relying on rigid standard solutions, you get systems that adapt to your workflows and your data. This leads to real relief in everyday operations and measurable added value.

Reduced Manual Work

AI agents handle repetitive tasks like research, sorting, pre-qualification, or responding to inquiries. This frees up time for more important work.

Highest Data Quality

Agents access central, verified data sources and work based on consistent information. This ensures more accurate answers and minimal error rates.

Seamless Integration

Our agents integrate smoothly into your existing systems, processes, and tools, whether CRM, ERP, knowledge databases, or collaboration platforms.

Secure and Controllable

Our agents operate transparently, traceably, and in full compliance with GDPR. Human oversight and the ability to make corrections are always guaranteed.
Ready for the Agentic Age?

Request
your free consultation now.

FAQ

How long does it take to implement a Custom AI Agent?
Implementation time depends on the complexity of the use case. A basic AI agent can be deployed in a few weeks, while advanced multi-agent systems that require deep integration with existing workflows may take a few months. We work closely with your team to define requirements and ensure a smooth rollout.
How do AI Agents ensure data accuracy and avoid misinformation?
We use Retrieval-Augmented Generation (RAG), which allows AI Agents to pull information only from verified sources like company knowledge bases, product databases, and industry standards. This minimizes "hallucinations" and ensures responses are reliable and business-compliant.
Can AI Agents integrate with our existing tools?
Yes. Our AI Agents are designed for seamless integration with CRM systems, databases, internal knowledge bases, and external APIs. This allows them to retrieve and process data in real time, ensuring accurate and up-to-date responses.
What industries benefit most from Custom AI Agents?
Custom AI Agents are particularly effective in industries that require data-driven decision-making, complex customer interactions, or technical product support. This includes sectors like manufacturing, logistics, finance, healthcare, and IT services.
How do AI Agents improve internal workflows?
AI Agents can automate repetitive internal tasks, such as document retrieval, compliance checks, and reporting. They enable employees to access structured information instantly, reducing time spent on manual research and improving decision-making efficiency.

Why We Are the Best Partner for You

In-Depth Understanding of the German Mittelstand

We specialize in working with German Mittelstand companies and understand their unique challenges and needs. Our tailored approach ensures that our GenAI solutions are perfectly aligned with the operational realities and strategic goals of Mittelstand businesses.

Expertise in Building Robust Software Solutions

With over 20 years of experience in data management and technology solutions, we have a proven track record of developing and integrating complex software systems. Our technical expertise ensures that your GenAI solutions are seamlessly integrated, secure, and scalable.

Advanced Knowledge in GenAI Technologies

Our team possesses cutting-edge expertise in GenAI, including large language models and AI-driven processes. We stay at the forefront of AI advancements to provide you with innovative solutions that drive efficiency, enhance customer experiences, and deliver measurable business value.